13.50 CHF
Up to 79.95 CHF
Careful delivery in Switzerland
Clear information, insulated packaging and a 5–7 business day window, from cart to doorstep.
Free
From 80 CHF
From our workshop to your kitchen
Our products need logistics consistent with their nature. We prepare every order with the care needed to preserve their quality all the way to receipt.
On receipt
Place your products in the fridge as soon as possible. All the useful storage information is on the packaging.
If there's a problem
If a product arrives damaged or has an obvious defect on receipt, contact us quickly with your order number and a few photos. We'll look into it and offer a suitable solution.
Returns
For safety and quality reasons, food products can't be taken back once shipped. However, if a product arrives damaged or non-compliant, we handle each situation seriously.
FAQ
How soon will I receive my order?
Allow 5 to 7 business days. Each order is prepared with care, then shipped in insulated packaging to preserve freshness and crunch all the way to your door. The delivery time is shown before you confirm your order.
What should I do on delivery?
Put your products in the fridge as soon as possible. All storage guidance is shown on the packaging.
How should I store BIONIC products?
In the fridge, resealed well after opening. Storage guidance is shown on each product.
Are your products pasteurised?
No. Our products are unpasteurised and must be kept refrigerated.
How long do the products keep?
Refer to the date shown on the packaging and always follow the refrigerated storage conditions.
Do you deliver everywhere in Switzerland?
We currently deliver within Switzerland. For any specific question about a delivery zone, contact us directly.
What if a product arrives damaged?
Contact us quickly with your order number and a few photos. We’ll look into it and offer a suitable solution.
Can I return a food product?
Food products can’t be taken back once shipped. In case of a confirmed issue on receipt, we handle the situation seriously.
How do I use BIONIC products day to day?
In a bowl, a salad, a sandwich, a wrap, a burger, with grains, roasted vegetables or alongside a hot dish.
Where do I start if I’m new to BIONIC?
Start with the most approachable profiles or with the BIONIC Discovery Box to compare the recipes and quickly find your essentials.
Can I come and buy on site?
No. BIONIC is a production workshop, not a shop open to the public. Orders are placed online or, for trade, by direct contact.
Are your products suitable for animals?
Our products are intended for human consumption. They are not formulated as animal food; for any use with an animal, please ask a vet, notably because of the salt and acidity.
Still have a question?
Our team is here to help you order with clarity — whether about a product, an order or a more specific request.
Contact us